Contact Us
Talk to the people behind Phoenix Client — by phone, in the community, or through a support ticket that stays on the record.
Pick whichever suits the question. Anything tied to an account, a payment, or a licence is best raised as a ticket, so it stays on the record.
PhoneReach us on 021-91099573. Best for anything you would rather not write out.
Support ticketsAccount, payment, and licence problems belong here — tickets are tracked and answered in order.
DiscordThe fastest route to a human. Most questions get answered by other players before we reach them.
TelegramThe official channel for release notes and announcements, and a place to ask a quick question.
BaleAnnouncements and support for players who cannot reach Discord or Telegram.